Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name, email address, phone number, and business details when you register or contact us, as well as customer information that you provide when using our software.

b. Financial Information

Sales metrics and financial data related to transactions processed through our platform or third-party integrations such as QuickBooks and our payment processing partners.

c. Usage and Device Data

We may collect information about website traffic and user behavior, including IP addresses, browser type, operating system, and referring URLs. This may be collected via analytics tools.

d. Communication Data

Our platform communicates with backend services and transactional email providers to transmit user messages and sync business data. Message data and associated metadata may be processed to enable seamless communication and account operations.

e. Integration Data

If you connect third-party services (e.g., QuickBooks, Facebook, our payment processing partners), we may collect and store data those services provide, including customer information, payment records, invoices, and product data.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our software and services.
• Improve our website and integration features.
• Process transactions and manage financial and customer records.
• Communicate with users about updates, support, and improvements.
• Analyze website and usage data to optimize user experience.
• Ensure secure communication between services and integrations.
• Sync and organize data across connected platforms for dealership operations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

• Service Providers: Third-party vendors such as Google Cloud, Intuit (QuickBooks), our transactional email provider, and our payment processing partners for analytics, hosting, and business services.
• Legal Authorities: If required by law, court order, or to protect our rights, users, or platform integrity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

4. Data Accuracy and Dealership Responsibility

We provide tools to transmit, sync, and manage dealership data across various systems. It is the responsibility of the dealership to ensure the accuracy and legality of all data entered or shared via our platform, including information sent to third-party systems. Towmo is not responsible for incorrect data entry, mapping errors, or mismatches between systems.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no digital system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Opt out of analytics tracking using the opt-out tools provided by the analytics provider.
• Access, update, or delete your personal information by contacting us directly at towmo.io/#contact.
• Unsubscribe from marketing communications at any time using the unsubscribe link or by contacting support at towmo.io/#contact.

7. Third-Party Links

Our platform may include links to or integrations with third-party websites and services. We are not responsible for the privacy practices of these external sites or services and encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a new effective date. Continued use of our services after changes indicates your agreement to the revised policy.