Terms of Service

1. Acceptance of Terms

By using the Services, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

2. Use of Services

a. Eligibility

You must be at least 18 years old to use our Services.

b. Account Registration

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

c. Prohibited Activities

• Use the Services for unlawful purposes;
• Attempt unauthorized access to systems or data;
• Distribute malicious code or engage in fraudulent activity.

3. Payment and Billing

a. Fees

You agree to pay all applicable fees for paid Services.

b. Subscription Billing

Subscription billing begins on the day your subscription activates and is billed according to your selected plan terms.

c. Subscription and Cancellation

Subscriptions may be canceled at any time. No refunds are provided for unused subscription periods unless required by law.

4. Third-Party Integrations

Our software sometimes connects with or depends on third-party services (such as hosting providers, payment systems, QuickBooks, or external APIs).

While we do our best to make sure everything runs smoothly, we don’t control those third-party providers. It is the responsibility of the Customer to ensure payments and access to these third parties are up to date.

In the rare occurrence they experience downtime, outages, or service issues, it may affect how our product works. Unfortunately, we can’t be responsible for those interruptions or any impact they may have on your use of our software.

We’ll always do our best to keep you informed and minimize disruptions, but please understand that any problems caused by third-party services are outside of our control.

5. Data Accuracy and Dealership Responsibility

You are solely responsible for the accuracy, completeness, and reliability of all data entered, imported, configured, or transmitted through Towmo. This includes pricing, tax rates, tax classifications, exemptions, discounts, labor rules, fee treatment, customer data, and financial configurations.

Towmo is not liable for losses, regulatory penalties, filing errors, audits, customer disputes, or compliance issues resulting from incorrect, incomplete, or outdated data provided by you or synced from third-party integrations.

You agree to regularly review and audit your financial and tax-related data for accuracy.

6. Financial Reporting and Tax Disclaimer

Towmo provides reporting tools, tax calculations, summaries, and financial dashboards for informational and operational purposes only.

Towmo does not provide tax, legal, accounting, or financial advice. All tax calculations and financial reports are generated based on data entered, imported, or synced by the dealership and may be affected by configuration settings, overrides, discounts, integrations, or historical data.

You are solely responsible for:

• Verifying the accuracy of tax calculations and financial reports;
• Ensuring compliance with applicable federal, state, and local laws;
• Filing tax returns and remitting collected taxes;
• Reviewing invoices and reports before relying on them for regulatory or filing purposes.

Towmo makes no warranties that tax calculations or reports are compliant with all jurisdictional requirements.

7. Data Collection and Privacy

We collect and process user data in accordance with our Privacy Policy.

8. Intellectual Property

a. Towmo’s property

All software, trademarks, branding, and content remain the property of Towmo or its licensors. You may not copy, modify, reverse engineer, or distribute our intellectual property without permission.

b. Your website content

Added August 30, 2026.

Section 8a covers our software and our brand. It does not cover your photos, your logo, or the words on your website. Those are your content, and they stay yours.

When you import your existing website or upload files, you choose which photos and text to keep. By keeping them, you confirm that you own them or have the right to use them. Owning a website does not by itself mean you own the photos on it — a photographer, a manufacturer, or your old web developer may hold those rights. We rely on your confirmation, and we record when you gave it.

If a rights holder sends us a valid notice about your content, we will remove that content and tell you. We may ask you to replace it before the affected page goes back up.

Some features write drafts for you with an AI model — site copy, a launch article, a FAQ. Those drafts are built only from what you give us and what you confirm. You review and approve each one before it is published. Once published, it is your content: you are responsible for what it says, including prices, hours, and anything a customer relies on. Towmo does not guarantee that any page will rank in search or be shown by an AI assistant.

You keep ownership of your content. You give Towmo the license it needs to run your site: to host, display, back up, and process your content. That includes sending it to the AI model to write the drafts above. The license ends for any content you remove, and for everything else when your account closes.

c. Document templates

Towmo provides general-purpose document templates — for example a trailer bill of sale and a trailer rental agreement — that you may choose to use with your customers. They are templates, not legal advice, and Towmo is not a law firm. Laws governing sales, rentals, deposits, fees, disclosures, and signatures differ by state and change over time. You are responsible for reviewing any template against the requirements that apply to your business before using it, for any changes you make to it, and for the agreements you enter into with your customers using it.

9. Service Availability

Services are provided on an “as available” basis. Towmo does not guarantee uninterrupted access and is not responsible for outages or integration failures.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Towmo does not warrant that financial calculations, reports, integrations, or tax outputs will be error-free or compliant with regulatory requirements.

11. Limitation of Liability

To the fullest extent permitted by law, Towmo shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of the Services.

Towmo shall not be liable for tax miscalculations, regulatory penalties, interest, audits, filing errors, accounting discrepancies, lost profits, or damages arising from third-party integrations.

In no event shall Towmo’s total liability exceed the amount paid by you to Towmo in the twelve (12) months preceding the claim.

You acknowledge that Towmo is a software provider and not a tax authority, accounting firm, financial advisor, or payment processor.

12. Termination

We may suspend or terminate access if you violate these Terms or engage in harmful conduct.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles.

14. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of updated Terms.